Customer Service Representative

Job Highlights Monthly Rate: USD 870 Schedule: Eastern Standard Time Work Arrangement: Work from home Contract: Independent Contractor Side note: Since this is a permanent work-from-home position and the arrangement is that of an “Independent Contractor”, the selected candidates must have their own computer and internet connection. They will also be accountable for handling their taxes and benefits independently. The salary is calculated and offered on an hourly basis. Responsibilities Answer inbound calls and manage client inquiries Guide clients through appointment booking and document upload processes Verify and process client payments Respond to basic tax-related questions Route complex queries to appropriate departments Aim to resolve most queries within a 5-minute timeframe Requirements : Fluency in English and Spanish (written and verbal) Excellent communication and customer service skills Basic understanding of tax preparation processes Proficiency in using computer systems and online portals Ability to work in a fast-paced environment during tax season Strong problem-solving skills and attention to detail Independent Contractor Perks: Permanent Work from Home Immediate Hiring Steady Freelance Job Reminder: Kindly apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the said link to complete the initial requirements, including the voice recording, online test, and technical check of your computer/device. APPLY HERE: https://bruntwork.zohorecruit.com/jobs/Careers/655395000116792837/Customer-Service-Representatives?source=LinkedinRecruiterJNP

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