Senior Specialist Implementation - Mexico City


Detalles del trabajo

Area del puesto: Servicios Generales / Varios

Publicación: hace 2 semanas
Ubicacion del puesto: Distrito Federal - México
Trabajo remoto: No
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Senior Specialist Implementation "Job Overview: In a customer-facing environment, lead processing implementation projects of a technical and non-technical nature. Deliver standard and some complex implementation activities ensuring quality and reliability of the implementations. Major Accountabilities: • Provide end-to-end project execution throughout processing implementation projects. • Assess and document customer needs and according implementation activities. • Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology. • Guide customers through applicable MasterCard processing rules, specification and documentation • Identify appropriate processing implementation support documentation (contracts, agreements, forms etc…) to be provided by customers, • Handle multiple customer processing implementation projects in parallel. Education: Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience. Knowledge / Experience: • Three to five years of “Information Technology” system knowledge, with good understanding of network technology, applications, and project management. • Strong knowledge in payment transaction processing and industry business principles. • Good understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles. • Good understanding of the 4 party model and the full transaction lifecycle for MasterCard brands Skills/ Abilities: • Ability to interact well with the customer • Good verbal and written communication skills • Self Starter with a desire to learn independently • Good project management skills • Ability to manage change in a technical work environment • Ability to understand theory /principles with business impact and apply this understanding to the work environment • Ability to work in a matrixed organizations and cross functional teams • Ability to provide basic training and overview of the functions within CIS Work Conditions: Occasional domestic and international travel" Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​ If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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