Area del puesto:
Servicios Generales / Varios
Publicación:
hace 2 años
Ubicacion del puesto:
Chiapas - México
Trabajo remoto:
No
Descripción
Decskill is 100% Portuguese technological company, founded in 2014, and we currently have more than 200 employees. Decskill operates in both national and international markets, with offices in Lisbon, Oporto and A Coruña, capable to provide services to any location in the national territory.
How can Decskill be an accelerator to your career?
We currently operate in 3 major areas: outsourcing by DECSKILL; augmented reality and computer vision products and solutions, by PROSKILL; and Agile training and coaching, by GETSKILL.
The success of Decskill is built from the inside out, with talented employees and constant evolution, with innovative aspirations and a commitment to make a difference.
We are looking for a Windows and AD System Administrator to work in Valência, Spain or Brindisi, Italy. Starting remotely during the pandemic.
Tasks and responsibilities:
Windows and AD engineering tasks around architecture, problem investigation and project type of work. Support the Head, Infrastructure and Platform Unit in the design and architecture of services, ongoing service delivery and support, ensuring that the services meet agreed customer requirements, that the service is within the agreed budget and meets the defined SLAs Work closely with the Business Relationship Management (BRM) and customer, including periodic service reviews and meetings with the customer to understand their concerns and requirements. Participate in disaster recovery and business continuity plans, with adequate geographical distribution for client-hosted environments and conduct periodic physical infrastructure disaster recovery and redundancy tests, in liaison with business owners identify dependencies to improve service restoration time As a team, prepare and perform complex, high impact, and high-risk changes Perform Tier 3 “stand-by” services during weekends, holidays and outside of normal working hours when Tier 2 cannot solve the incident; assist in Major Incidents and security incidents where required Ensure that all actions and discussions pertaining to issues escalated from Tier 1 or 2 support are completely documented in ServiceNow Work on assigned problems to find and eliminate the root cause of issues that result in incidents Work continuously to increase Tier 2 technical support knowledge by reviewing escalated cases on a regular basis Design and implement automation to enhance operational efficiency, resiliency and rapid provisioning of servers and software Provide other ad-hoc support to other units as required – this includes the participation in special projects or support of service delivery for short periods of time on a part-time or full-time basis upon request from the senior management Contribute to the success of the team, prioritizing work based on the needs of our customers and the business Contribute to a culture of continuous improvement and team building within the team Be proactive, with a clear ability to think beyond boundaries, take controlled risks and assume responsibilities. Look to improve and add efficiency to current processe Required skills:
A minimum of five or more years’ experience managing and configuring Windows and AD system solutions, including:Managing and configuring operating systemsManaging Active Directory, including creating and implementing the domain level security policies such as authentication mechanisms, password policies and rules, IPSEC policies etc, reviewing domain level rights and privileges; hands-on experience in GPO and WSUS installations Managing identity management solutions, including creating and implementing the domain level security policies such as authentication mechanisms, password policies and rules, IPSEC policies, reviewing domain level rights and privilegesCreating and implementing the Enterprise-wide policies, defining, and maintaining standard operating procedures for backup and restore, integration with operating systems, storage and network appliancesSystem security hardening and forensic analysis o Identifying opportunities for automation and implementing theseDisaster Recovery planning and implementation o Implementing good practices for IT operations and service managemento Implementing security measures Excellent understanding:Of architecting Windows operating system, Active Directory services; understanding of systems infrastructure (DNS, LDAP, messaging, etc.) and of multifactor authentication technologies;GPO policies o of systems infrastructure and the interaction with other infrastructure components: virtualisation platforms, storage systems, computing systems, backup systems, network infrastructure and appliances o in delivering and optimizing servicesHands-on experience of designing, transitioning and delivering systems solution servicesExcellent skills in architecting cost-effective systems solutions for physical and virtual servers, On-Premises, and cloud IaaS, including benchmarking and performance analysis Good conceptual thinking, analytical and problem-solving skills Ability to work with a high degree of autonomy, handle changing priorities taking into consideration their related business impact. Valuable qualifications:Work experience at the international level, especially working with or within organizations of the UN familyExperience in mplementing changes to reduce costs or to optimise the value of a service, especially when the experience involves working with a customerautomating and orchestrating, scripting, source control tools, CI/CD tools, configuration management tools, and/or infrastructure as code productsworking with storage and network equipment, computing systems, backup and virtualisation platforms Good understanding of o automation tools and software defined data centre This position requires on-call phone support availability, when required.
If you’re interested in this job please send your CV in English to career@decskill.com, with the reference “JM/WindowsINT”.
Thank you!
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