Web Support Service Desk - La Trinitaria

anunciocaducado

Detalles del trabajo

Area del puesto: Servicios Generales / Varios

Publicación: hace 2 años
Ubicacion del puesto: Chiapas - México
Trabajo remoto: No
Descripción

Findmore Consulting S.A. is a company specialized in Information Technologies founded in 2006 and with more than 400 consultants. Our services include infrastructure and cloud, software development and agility where contribute to major projects in Portugal and Europe.We're looking for talented, purpose-driven people to join our teams!


Main Technical Requirements:

• Experience in another service desk:• Basic knowledge in Business informatics:• Experience with Blogs: WordPress;
• Experience with Wikis: Confluence, MediaWiki;
• Experience with Web Analytics: Google Analytics, Piwik;
• Experience with SEO: Google Search Console;
• Basic knowledge in social networks: Twitter, Facebook, Youtube;
• Basic knowledge in mobile platforms: Android, iOS;
• Experience with CMS: Drupal 7, Drupal 8;
• Experience with distributed version control: GitHub;
• Good knowledge in Web technologies: Browser, URL, DNS, Registrar, FTP, HTML, CSS, JavaScript, JSON, XML, PHP, SQL, Regular Expression;
• Able to quickly debug front end web developments;
• Able to create user stories (or behavioural specifications);
• Basic knowledge of terminology in Agile software development.

Other Requirements:

• Fluent in English (spoken and written);
• Experience in writing emails, documentation and reports;
• Experience in answering phone calls and managing difficult interlocutors;
• Very strong customer service orientation;
• Strong team player and strong team spirit;
• Very good organisational skills;
• Able to interact with different services of an organisation;
• Able to follow up issues escalated to 2nd or 3rd line support operators;
• EU citizenship

.SEND YOUR APPLICATION TO: CAREERS@FINDMORE.EU;
More information on our website http://www.findmore.eu
 

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Computerworld | Neuvoo
México