Telecom Tech - Doral

Primary Responsibilities Install, maintain, update, document, and manage all aspects of collaborative services needed in support client requirements. Assist with the planning, design, implementation and sustainment of Cisco Collaborative Solutions, Cisco tools, QoS, VoIP deployments, SIP trunks, call control, IP routing, LAN switching and routing protocols. Develop and oversee the adherence to maintenance and performance standards for data, voice, and video network hardware systems. Troubleshoot highly complex data, voice and hardware problems. Perform capacity planning through ongoing monitoring, alerting, and reporting resource utilization levels and errors in the environment using a variety of tools and processes. Perform network readiness collaboration assessments, and optimize high level voice and network solutions. Implement and maintain collaboration security best practices by assessing current threats, vulnerabilities, risks and associated with Security Technical Implementation Guides (STIGs) and Cyber Task Orders (CTOs). Maintain inventories for support and maintenance per location by working with our selected vendors. Build, maintain, and audit all voice network related documentation as it relates to configuration, SOPs, service records, asset inventories, topologies, etc.

Required Certifications:

Desired Certifications/Experience:

Education Requirements: Higher Education Degree in Information Technology or relate field, or commensurate level of experience based on position level (Associate, Journeyman, Senior, etc….)

Clearance: Interim Top Secret with SCI eligibility

Shift Work: No

Travel: N/A

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