Service Desk Technician - Tier 1 - Doral

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Detalles del trabajo

Area del puesto: Servicios Generales / Varios

Publicación: hace 3 años
Ubicacion del puesto: Florida - Estados Unidos
Trabajo remoto: No
Descripción

GDIT is seeking Tier 1 Service Desk Technicians at all levels to provide technical support and troubleshooting to network, desktop, and/or systems hardware and software, in support of the USSOUTHCOM-SCITES

Program Responsibilities:

  • Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions.
  • Monitor and respond to operating and error messages.
  • May enter commands at a computer terminal and set controls on computer and peripheral devices.
  • Possess and apply a comprehensive knowledge across key tasks and high impact assignments.
  • Plan and lead major technology assignments.
  • Evaluate performance results and recommends major changes affecting short-term project growth and success.
  • Function as a technical expert across multiple project assignments. May supervise others.
  • Requirements: 3-5+ years hands-on experience in an Information Technology environment.

    DoD 8570.01 IAT-II certification (e.g., Security + CE or equivalent), current Computing Environment (e.g., MD-100) certification.

    Secret is required to start, must be able to obtain TS/SCI.

    Customer Support and ServiceNow experience a plus.

    Education: High School degree or GED equivalent
     

    #SCITES
    #SCITESGDITReferrals

    Know someone that would be a good fit for this role? GDIT is offering $10,000 external referral bonuses for referrals hired by December 31, 2020. You do not need to be a GDIT employee to be eligible. Email your referral’s resume to scitesreferrals@gdit.com.

    We are offering referral bonuses for several open positions, 

    View terms & conditions for eligibility requirements

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    General Dynamics Information Technology | Neuvoo
    Estados Unidos