Work is no longer a place. It’s what you do. And how you do it. More fluid, more flexible, powered by your imagination and by some amazing technology! That’s where we come in. We’re Poly. We’re a global outfitter of pro-grade audio and video technology so that employees everywhere can look and sound their best from anywhere. Join us as we pursue our disruptive vision to bring professional audio and video meeting technology and services to everyone. Be a part of our journey!
Summary
The Sales Support Partner Analyst will support Poly internal Channel sales reps in their efforts to drive revenue by supporting partner program administration, business reviews, and a variety of ad hoc administrative and operational needs. Support to these activities will be as required by the business or nature of the program, via phone, email or chat (Skype).
Your day to day
Support Partner Program onboarding by entering/updating all appropriate data into SFDC. Providing all credentials needed to access the channel marketing programs available to the required level of the channel partner (Partner Portal Access) through SFDC. Support and troubleshoot with vendors (Salesforce, Partner Portal,PQOD) Support Partner Portal access via PartnerPortal Inbox (partnerportal@plantronics.com) Support Partner Program by auditing, approving and providing reports and monthly metrics on the performance of the program(s). Provide support to internal teams (Sales, WebTeam) on programs or account specific access. Provide deal registration support Proof of concept/NFR Programs Support ad hoc requests from the AMER sales teams What you bring to the team
BS/BA College Graduate (preferred, not required) – Marketing, Communications, Economics, Business or related program, with the desire to learn from real-life experiences. Excellent verbal and written communication skills in English; outstanding organizational skills Experience with Microsoft Office tools and SalesForce.com General understanding of dynamic web-based systems, search/navigation and other online tools available for business research Must be able to thrive in a fast paced, deadline-driven environment working with cross functional teams (including sales, marketing, finance, product management…) Ability to pick up features/concepts on new tools easily and quickly Self-Starter/problem-solver Preferred:
1-5 years business experience preferred. Spanish fluency
Our Culture
At Poly, leadership principles aren't just something we talk about, they're something we live and breathe. We believe in creating a work environment where people feel empowered, supported, and included –where trust and transparency are built into the way we work - where creativity, curiosity, and continuous improvement are encouraged and nurtured every day.
C3 – Customer. Customer. Customer: Customer obsession is everyone’s job. You enjoy solving customers’ problems - big or small. You work closely with customers, channel partners and their teams to deliver innovative solutions. Raise the Bar: You take pride in your work and know details matter. You know that shavings make a pile. You seek every opportunity to continuously improve teams, products, and processes. Communicate Courageously: You speak with candor but aren't a jerk. You constructively challenge your teammates to get to the best possible outcome or decision. Once a decision is made, you fully align and stay aligned. Onward and Upward: You learn from the past but focus on the future. You rapidly adapt to changes in the marketplace. You help to create solutions that move the company forward with energy, momentum, and results. Own It: You know your business, your customers, and your team – inside and out. You don't sacrifice long-term value for short-term results. You act with integrity, spend money like it’s your own, and put Poly first. Take the Leap: Speed matters in business. You encourage and require those around you to think strategically and act decisively. Poly values calculated risk taking. Ride Together: We are one team. We do what we say we’ll do, we treat each other with respect, we have each other’s back, and we hold each other accountable. Leaders Lead: You know you are part of a larger global community and make decisions as good stewards of the earth, its resources and its people.
Our Commitment as an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, accessibility needs, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
No matter where you’re based, you’ll experience a company that believes that teamwork and collaboration drive maximum impact, seeks well-rounded talent to focused on providing the best customer experience, and understands that this is a marathon, not a sprint. And, top of mind to us is continuously and purposefully building an inclusive culture that empowers all of our team members, across the globe, to do their best work and be the best version of themselves.
