Retail Store Manager, Metro - Altamonte Springs

“At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.(ApplicantAccommodation@t-mobile.com or call 1-844-873-9500)

In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc)."

Are you looking for a dynamic opportunity to showcase your leadership skills? You’ve spent time developing your abilities in the retail sales arena, and now it’s time to take that exciting step up to major responsibility. As our Retail Store Manager, you’re the driving force, championing your store and ensuring your team are empowered to be everything they can be. It takes every ounce of courage and leadership you can muster, but the rewards are awesome!

What you'll do in your role.

Ensure store meets its sales performance goals on a monthly basis.

Leads floor activity, while being responsible for daily work of store employees including executing store opening and closing, and operational procedures as required, ensuring outstanding customer experience.

Provides Mobile Experts with mentoring and development, building expertise to cultivate flawless customer experiences.

Guide your customers through their purchasing experience thoughtful questions, insightful answers and sharing your expertise.

Staffs your store, included recruiting, hiring and training the best people you can find.

Takes an active role in leading the unique, professional development of each team member.

Support operational excellence by observing every store function, monitoring sales and inventory, handling sales tracking, and implementing new store programs and initiatives.

Be an experienced resource to the team, helping them to give the best customer service and sales experience possible.

When disciplinary issues arise, you’ll find effective solutions.

Recruit, develop, train, mentor and lead a top-performing experience and sales focused team that can deliver a high-quality service and shopping environment: including, test and learn activities as required.

Supervise store staffing levels and ensures consistent delivery of flawless customer experiences while maintaining labor controls.

Complete training and ensure Mobile Experts complete their assigned training on time and fully.

Support team initiatives and create an inclusive environment.

Also responsible for other Duties/Projects as assigned by business management as needed.

The experience you'll bring.

Experience in wireless industry preferred

Retail management experience preferred

Retail high volume or high-end experience preferred

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

Competitive base pay plus commission

Benefits for part-time and full-time associates

Medical, dental and vision benefits

Matching 401(k)

Generous paid time-off programs

Phone service discounts

Education reimbursement

Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn’t do it without someone like you. So, what do you say? Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today!