IT Technology Consultant For Intelligent Solution Management & Operations (SMO) - San Pedro Garza García

anunciocaducado

Detalles del trabajo

Area del puesto: Servicios Generales / Varios

Publicación: hace 2 años
Ubicacion del puesto: Nuevo León - México
Trabajo remoto: No
Descripción

Requisition ID: 286630
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

COMPANY DESCRIPTION


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

SAP Basis Consultant to operate and coordinate Basis related activities, upgrades, installations, migrations, Cloud migrations, etc. with our Internal Customers. All these activities are related to our SAP Internal systems.

WHO WE ARE

The Intelligent Solution Management & Operations (SMO) organization is responsible for the rock-solid operation of SAP’s internal business critical and customer facing systems. SMO provides intelligent operations and enable continuous innovation to deliver the Intelligent Enterprise to fulfill SAP’s vision becoming the cloud company powered by SAP HANA.

Moreover, we act as lighthouse customer of SAP to ensure operational stability, product quality and customer success to support our business and improve user’s live.

PURPOSE AND OBJECTIVES

You will be working in an international team to plan, build up, implement, and run complex and high available SAP landscapes based on the latest SAP software releases.

This role is responsible not only to execute and document technical tasks, but also to coordinate and align any activity related to the system with the internal customer/stakeholder.

Some of the responsibilities, but not limited to are:

  • Delivery of SAP Solutions by providing technical expertise and support
  • Planning, setup and implementation of complex and high available SAP technology landscapes
  • Continuous support of SAP systems and problem solving
  • Provide concepts and tools to ensure business continuity
  • Development of concepts and tools to solve and prevent problems and to increase efficiency
  • Support HANA projects in the SAP Support infrastructure
  • Plan and perform upgrades of SAPs Support systems
  • Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the unit
  • Knowledge and Skills

  • Think analytically, good communicator and good skills dealing with customers
  • Work effectively in a virtual, global team and develop working relationships across the organization and cultures
  • Language Requirements: English
  • Strong problem-solving skills and are patient with routine work
  • Strongly focused to service the customer
  • Ability to de-escalating critical situations
  • Hands-on knowledge in at least one database platform (ideally HANA / ASE)
  • Fundamental understanding of web technologies and standards
  • Advanced SAP Basis administration Know-How (Installations, Upgrades, PO, daily Netweaver administration tasks)
  • General systems engineering experience
  • Scripting/automation skills
  • Experience performing administrative tasks on Linux, Windows
  • Experience with High availability solutions
  • AZURE or Open stack or SAP CP
  • Basic networking (IP) concepts
  • Cloud Native solutions
  • Good overview about newest IT Technologies and SAP´s software solutions
  • Good IT infrastructure knowledge (hardware, network, file system, monitoring and backup tools)
  • JIRA Know- How
  • Excellent coordination and organizational skills
  • Team player
  • Advanced communication and presentation skills
  • Project management skills are a plus
  • Analytical skills and conceptual thinking
  • Experience with agile methods (Kanban, Safe, Scrum)
  • Experience implementing and understanding general topics related to security administration
  • Project management experience in an international team is already available (Desired)
  • ITIL Foundation certified (optional)
  • WHAT YOU GET FROM US

    Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

    SAP'S DIVERSITY COMMITMENT
    To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

    SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

    Successful candidates might be required to undergo a background verification with an external vendor.

    Additional Locations


    Job Segment: Operations Manager, Manager, Engineer, ERP, Operations, Management, Engineering, Technology

    Publica un trabajo como este
    Denunciar empleo
    Sobre el Anunciante
    SAP | Neuvoo
    México