Detalles del trabajo
Area del puesto: Servicios Generales / Varios
Help Desk Specialist l
Secure our Nation, Ignite your Future
.
Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for career advancement.
Currently, ManTech is seeking a motivated, career and customer-oriented Helpdesk Specialist to join our team at Eglin AFB.
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution.
Performance shall include:
Software installation and support of commercial software and related upgradesUpdate solutions database with applicable resolutionsProblem solving, hardware/software installation and configuration based on computing standards, and client support for all network and desktopMonitors and enforces all IT policies and proceduresAssist with setting up new users in IDAM and multiple level security LDAP profilesInstalls and configures computers, monitors, network infrastructure and peripherals such as printers, scanners, and related hardwareMaintains, upgrades and repairs PCs/laptops and Window desktop applications for all systemsExperience:
Minimum of two (2) years of experience in information technology or a related fieldEducation:
BS degree in Computer Science, Information Technology or equivalent experience preferredCertifications:
Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 1 within 6 months of the date of hireSecurity Clearance:
Current Top Secret Clearance with SCI EligibilityEligibility for access to Special Access Program InformationWillingness to submit to a Counterintelligence polygraphPhysical Requirements:
· Must be able to remain in a stationary position up to 75% of the time
· Must be able to clearly and accurately communicate with customer
· Must be able to observe and detect employee deviations from established policy
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.
