Call Center - Customer Service Advocate - Melbourne

Job Description Kelly Services is recruiting for Customer Service Advocates to work at a Medical Review company in Melbourne, FL. You will provide telephone support to customers, answer email requests, as well as follow up with clients and patients. ***Work hours are: Monday thru Friday from 9am - 6pm. Pay is $14.00 per hour. This is a temp to perm opportunity. *** Main Duties include: Answering phones and providing excellent customer service Receiving and sorting incoming faxes/mail Calling facilities for missing paperwork Completing data fields Finding facilities that meet certain requirements Apply to post or send resume to kars703@kellyservices.com Requirements High School Diploma or GED Outstanding customer service and communication skills. Attention to detail is a must. A quick learner who can work well in a fast-paced environment. Able to prioritize and stay on task in stressful situations. Possess exceptional problem-solving skills. Excellent follow up skills and able to work as a team. Experience with Microsoft Word/Excel Able to search for answers on the Internet Willingness to learn Positive Attitude, Respectful & Motivated Honest & Dependable Discretion in dealing with confidential information Knowledge of Medical Terminology Experience communicating with Medical Doctors Highlights As a Kelly employee, you'll have access to world-class perks, including: Kelly-sponsored Affordable Care Act health care coverage available to eligible employees Group insurance options* Service bonus plan Holiday pay plan Weekly electronic pay options Online training campus that provides more than 3,000 free courses to help improve and develop skills Exclusive online employee community Employee assistance program available at no cost Corporate discounts Transportation Spending Accounts Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly Services. If you are looking to advance your career, you can apply directly to this posting or by emailing your resume to Karen.Stoll@kellyservices.com Why Kelly ® ? As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined. About Kelly ® At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.