About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We shape the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have operations in over 80 countries and a global workforce of over 92,000 individuals. We believe a diverse and inclusive culture is one where everyone succeeds. That’s why we’re committed to creating an environment where we all feel welcomed, valued and empowered to achieve our full potential.
Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a “perfect” candidate. JLL is a place where everyone can grow no matter how they identify or what background they bring with them. If you’re a leader of any level or experience and this job description resonates with you, let’s talk.
What this job involves
Required Experience in Maintenance and General Services of Distribution Centers or similar facilities.
Establish strategy and direction for site operations (Facility Management) consistent with client goals and align team accordingly (Maintenance and general services) Coordinate the operational aspects of the properties in a manner, which protects, maintains and improves the value of the client's assets. Inspect properties four times per year or as needed to determine condition and extent of service required Develop and manage annual operating expense budgets; Provide written variance analysis and forecast to client Develop property specific multi-year capital improvement project plans; manage the process to complete the projects Manage third-party contractors/vendors engaged in operating and maintaining properties Team with Contract Manager to bid and contract for scheduled and operational maintenance and project services Transform existing operational practices to leverage tools, processes, relationships, best practices to ensure service delivery is high efficient and effective. Primary interface with client representatives. Collaborate to determine client expectations. Ensures delivery of committed services and overall satisfaction with the performance. Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery. Employee Management
Work with Account Director to provide the strategy, vision and continuous improvement to drive the facility personnel to advance the quality of service delivery and further the client partnership. Foster a collaborative teamwork environment. Promote energy and enthusiasm. Maximize productivity. Motivate employees with recognition and career growth opportunities. Ensure optimal roll out and training in the use of standard of tools, processes and systems where possible: Facility computerized maintenance management system. Ensure facility compliance with use of the new tools. Work with the Account Director to source employee career growth and development opportunities within or outside of the account. Understand employees career growth aspirations to enable matching of firm needs with employee abilities. Service Delivery
Leads the facility organization to perform in accordance with the Service Level Agreements, achieve the Key Performance Indicators and score favorably on the client satisfaction surveys. Administrate contract services including all major facilities operations as well as Critical Environments and services, HVAC, Fire Life Safety, janitorial, pest control, landscape and other services Optimize service call responsiveness Ensures reliability of conveyance equipment and building infrastructure supporting operations by completing preventive maintenance and reactive work orders. Ensure properties in the regional portfolio pass the management, operations and financial audits Financial Management
Develop and maintain operating budgets for all sites, meeting targets as defined in KPIs Meet facility specific cost savings targets to contribute to the account achieving significant savings in year one and two of outsourced operations. Work with strategic sourcing professionals to identify cost savings opportunities and support their contracting efforts. Work with finance and accounting professionals to produce on time and accurate reports, including cost savings initiatives, variance analyses, etc. Sound like you? To apply you need to be:
Mechanical or electrical engineering or related field. Minimum 5 years direct supervision of multi-building operations required. Experience in managing multi-site locations, vendors and capital projects Experience of Subcontractor management Experience with Health and Safety legislation Computer skills (MS Office, CMMS, AUTOCAD, etc.) Superior client relationship management skills Ability to plan and manage within budget and time constraints Strategic thinker with strong implementation orientation Understanding of commercial leases, contract documents and routine accounting methods Familiarity with and understanding of building systems Ability to multitask and work without direct supervision Strong organizational skills and collaborative management style needed. Superior financial skills and budgeting experience is a requirement English Advance Level, Able to establish a business conversation and written documents What you can expect from us
We succeed together—across the desk and around the globe and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL.
Apply today!
ashanti.vargas@am.jll.com
