Policies and Procedures Manager

One Park Financial (OPF) is a fast-growing company located in Coconut Grove, Florida.  Being a financial services firm, OPF offers a wide variety of flexible financing and funding options to small and medium sized businesses throughout the United States. OPF is looking for Quality Assurance Manager to support our Sales Operations.

JOB PURPOSE

The Policies and Procedures Manager is responsible for providing direction and assistance in creating new policies and/or revising existing policies; and maintains official organization’s policies and procedures documentation.

RESPONSIBILITIES/KEY RESULTS

• Provides direction and assistance to departments in creating new policies or revising existing policies
• Reviews all policies and procedures for compliance with the organization’s documentation rules and/or guidelines
• Develops and maintains official organization’s policies and procedures on the organization’s share drive
• Develops and manages a schedule for timely review of policies and procedures by appropriate departments
• Communicates policy and procedure updates/changes to appropriate departments
• Assures that Executive personnel sign off on policies and procedures updates/changes

Qualifications & Experience

• Excellent English verbal and written communication skills
• Fluently bilingual in English and Spanish
• Minimum of 5 years working with policies and procedures
• Business Administration or related degrees
• Intermediate/advanced computer skills
• Proficient in Microsoft Office

Desired Skills

• Ability to motivate and collaborate with leaders at various levels of the organization
• Process Management Skills – proven ability to create process maps that document current and future company’s policies and procedures
• Self-starter with high energy
• Highly organized and able to work independently
• Enjoys working in a fast-paced environment
• Exhibit positive team-work attitude