Area del puesto:
Informática / Internet
Publicación:
hace un año
Ubicacion del puesto:
Belén, Heredia - Costa Rica
Trabajo remoto:
No
Descripción
Manage a daily queue of system issue related cases for an HR management system.
• Troubleshoot issues based on end user input.
• Create and update documentation for internal problem solving processes.
• Test new developments and upgrades to an HR management application.
Bachelor’s degree/University degree or equivalent (Computer science related academic title)
• Experience in HR management systems is a plus.
• Experience on PeopleSoft applications is a plus.
Proficient in Microsoft Office and case management tools.
• Working knowledge of SQL environments and database queries
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills
Requisitos
Estudios:
Universitario en Ingenieria en sistemas
Otros estudios:
Otros en SQL
Experiencia:
en el area de Informática / Internet -2 años de experiencia
Idioma:
Inglés intermedio
Programas y Tecnologías
soporte tecnico - Intermedio
SQL - Intermedio