OT Collector Corporate

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Detalles del trabajo

Area del puesto: Banca / Servicios Financieros

Publicación: hace 2 años
Ubicacion del puesto: Alajuela, Alajuela - Costa Rica
Trabajo remoto: No
Descripción

    Daily collection calls to customers on outstanding receivables 
•    Investigate and resolve customer inquiries as needed 
•    Reconcile customers transactions and balances to maintain accurate Statement of Accounts 
•    Identify, document and follow-up on customer disputes until resolution 
•    Liaison with internal departments to support account payment remittance – ensure all necessary data is provided by the customer to accurately reconcile account
•    Maintain accurate records and document customer communication within SAP 
•    Assist in the quarterly calculation of the bad debt provision – understand the reason behind the account risk 
•    Prepare individual monthly governance reports – for our DMM boards 
•    Customer specific reporting, weekly and monthly – as required 


University degree in Finance/Administration or equivalent experience
Typically, 2-5 years of commercial collections experience – Hard and Soft Collections English Proficiency 
SAP Knowledge

Requisitos
Estudios:
Universitario en Administración

Experiencia:
Analista de Crédito en el area de Banca / Servicios Financieros -12 meses de experiencia
Idioma:
Inglés avanzado
Programas y Tecnologías
SAP - Basico
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