Area del puesto:
Banca / Servicios Financieros
Publicación:
hace 2 años
Ubicacion del puesto:
Alajuela, Alajuela - Costa Rica
Trabajo remoto:
No
Descripción
Daily collection calls to customers on outstanding receivables
• Investigate and resolve customer inquiries as needed
• Reconcile customers transactions and balances to maintain accurate Statement of Accounts
• Identify, document and follow-up on customer disputes until resolution
• Liaison with internal departments to support account payment remittance – ensure all necessary data is provided by the customer to accurately reconcile account
• Maintain accurate records and document customer communication within SAP
• Assist in the quarterly calculation of the bad debt provision – understand the reason behind the account risk
• Prepare individual monthly governance reports – for our DMM boards
• Customer specific reporting, weekly and monthly – as required
University degree in Finance/Administration or equivalent experience
Typically, 2-5 years of commercial collections experience – Hard and Soft Collections English Proficiency
SAP Knowledge
Requisitos
Estudios:
Universitario en Administración
Experiencia:
Analista de Crédito en el area de Banca / Servicios Financieros -12 meses de experiencia
Programas y Tecnologías
SAP - Basico